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The reason Objections occur is very simple. In Telemarketing You are only a voice. You are unknown. You might be dangerous. His money is precious; you are the one who want to sell something to him. He doesn't TRUST you. It's only a matter of trust. Build and win that trust through positive attitude, good questions, sincerity, and politeness plus common ground.
This is what a good telemarketer does. Builds Confidence.
In Fact every time you hear I'm not interested you should hear : I should be interested if you insist. Or I'm not interested today, perhaps tomorrow I'll change my mind.
Objections come; treat them as your friends that give you a helpful hand to close the deal. The way you treat objections will make the difference between you and rest of phone sellers. Enjoy when they appear and use them to make money.
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Comments
Published by Adrian
on Tuesday, June 06, 2006 at 8:16 PM.
This is what a good telemarketer does. Builds Confidence.
In Fact every time you hear I'm not interested you should hear : I should be interested if you insist. Or I'm not interested today, perhaps tomorrow I'll change my mind.
Objections come; treat them as your friends that give you a helpful hand to close the deal. The way you treat objections will make the difference between you and rest of phone sellers. Enjoy when they appear and use them to make money.
